I am going to go backwards. Number 1 just flies all over me.
3. The amount of junk mail/stuffing/ads included with the bills. If I was really gonna buy any of that crap or wanted any of those services, I would check them out online or buy them at the store. One of these days I am going to send ALL the junk back to them with the payment! Let them sort it all out like they make us do. I just worry that it might make the postage more because of the weight. Then they will say they didn't get the payment. Or the lady opening the payment envelopes will get too sidetracked by purchasing all the cool things they have for sale in the junk and accidentally drop or miss my check. Besides, has no one heard of reducing waste and saving trees???
2. I absolutely can not stand when they attach junk mail to an envelope flap. I can't tell you how many times I have licked the flap only to find that I can't seal the envelope correctly because there is a piece of junk mail / advertising crap attached to the envelope. What is wrong with these people? Do they not think we are angry enough at having to pay enormous bills? And while I am on the subject of envelopes, why on earth do the electric, gas, and water company think that 1. my bill amount is public information and they don't have to put it in an envelope and 2. that they don't need to send a return envelope????? Maybe I will just staple a check, rip it off, and put the stamp on the bill and send it. When they get it and say I didn't send payment, I will just tell them that they didn't send an envelope and that the check was attached - public information and all.
1. Bills that are folded in the envelope and when you go to rip off the payment stub part, it rips at the fold, NOT the dotted line, so all the account info gets ripped off as well and you have to spend 15 minutes trying to tape it back together and hope you got the numbers or barcode lined up right so you get credit for payment.!!!! When they get these torn payment stubs back is there no one who says, "Hey, this might be a problem for our customers. They are all coming back torn. Maybe we should change the layout or where the bill is folded. "???? Idiocy at its finest.
hang on - gotta get that piece of tape off my fingers